Contact Us

Contact our support team to get more info

Need more information or have specific inquiries? Our dedicated support team is here to assist you. Whether you have questions about our services, need guidance on test options, or require clarification on any aspect, we're just a message or phone call away.



Address

5373 Guide Meridian Suite E105, Bellingham, WA 98226



Phone Number

(360) 935-1865



tom@thelabsage.com

Send us a message

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

FAQ

Answers to your Questions

How does The Lab Sage ensure the accuracy and reliability of its testing?



Our laboratory is equipped with state-of-the-art instruments and we actively participate in interlaboratory comparison proficiency testing. Interlaboratory Proficiency Testing is a great way to see where labs rank amongst the colleagues, and how close lab results are to the intended study mean. Our decades of experience allow us to excel amongst our peers and offer accurate, reliable results.

How do I submit samples to The Lab Sage for testing?



It’s easy! Just fill out the chain of custody form and send the samples to the address listed. Mark the form with your business information on top, the sample name below, then check the box next to the tests you’d like completed. We’ll do the rest!

How much product should I send in for testing?



Great question! Answer: it depends on the product and test required.
‍
For each test we need about a 1 gram sample of product. So, if you only need a potency test, we only need 1 gram. If you need 5 tests performed, then we need 5 grams of the sample. If you have any questions about sample size or have an irregular product, please contact the lab prior to submission.

How should I label my sample?



Please make sure the sample bagged is labeled well enough that the lab can identify each sample submitted with the Chain of Custody form. Typically, the business name, product name, product type, and quantity are sufficient for labeling.

Who are The Lab Sage’s typical clients?



We work with an array of clients from various industries and backgrounds. We work with both start-up and established laboratories, and have helped labs struggling to get certified reach accreditation for the first time. We have also helped established laboratories add testing services to expand their client base. Hemp companies like Buzzed Bees Honey in Texas and Orcas Island Hemp in WA have also contracted our compliance testing services. Even mom and pops making products in their garage for friends have tested with us to make sure their dosing is accurate. Whether you are a brand or a laboratory, we have valuable wisdom to share.

Can The Lab Sage assist with method development and validation for new testing procedures?



Absolutely! Our highly skilled experts love a challenge and they love to problem solve through collaboration. We have already been through many of the pitfalls, so we can steer you clear from the same mistakes. After ten years of trial and error, we also know the best columns, instruments, consumables, vendors and methods so you can serve the market confidently.

How much does testing cost?



We offer competitive pricing on all of our tests and packages. Testing can range from $50 to $500 per sample depending on the tests performed. Give us a call to inquire about prices!

How does The Lab Sage stay competitive against other labs like ACS, Kaycha, and Altitude?



The Lab Sage differentiates itself through individualized service offerings. We are not a high throughput lab that treats you like a line item on a spreadsheet. We take time to learn about your individual needs and cater our services to your unique situation. Unlike our competitors, we also provide educational resources and consulting to add value to our clients beyond standard testing.

Get in touch

Contact our support team to get more info

Send us a message

FAQ

Answers to your Questions

Have a question?

Reach Out To Us At

Washington Office

Opening Hours